Legal

Privacy Policy

Your Privacy Matters to Us

We collect only what we need to book your travel. We never sell your personal information. You are always in control of your data, and you can contact us at any time to access, update, or delete it.

1. What Information We Collect

We collect only the information necessary to provide you with travel booking services:

  • Name, email address, and phone number
  • Mailing address (when required for booking documents)
  • Payment information (processed securely — we do not store full card numbers)
  • Passport and travel document details (only when required by airlines or suppliers)
  • Travel preferences and special requests
  • Basic website usage data (pages visited, browser type) to improve our site

2. How We Use Your Information

Your information is used solely to serve you:

  • To process and confirm your travel bookings
  • To communicate booking confirmations, updates, and itinerary details
  • To provide customer support and resolve any issues
  • To send relevant travel offers (only if you opt in — you can unsubscribe at any time)
  • To improve our services based on feedback

We will never use your information for purposes unrelated to your travel or our services without your explicit consent.

3. We Never Sell Your Data

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — ever. Your data is yours. We share it only with travel suppliers (airlines, hotels, cruise lines) as strictly necessary to complete your booking, and only with your knowledge.

4. Data Security

We take the security of your personal information seriously. All data is transmitted over encrypted (HTTPS) connections. Payment information is processed through PCI-compliant secure channels. We limit access to your personal data to only those staff members who need it to service your booking.

5. Your Rights

You have full control over your personal information. At any time, you may:

  • Access — request a copy of the personal data we hold about you
  • Correct — ask us to update or correct inaccurate information
  • Delete — request deletion of your personal data (subject to legal retention requirements)
  • Opt out — unsubscribe from marketing communications at any time
  • Portability — request your data in a portable format

Canadian residents have additional rights under PIPEDA. California residents have rights under CCPA. To exercise any of these rights, simply contact us — we will respond within 30 days.

6. Cookies

Our website uses minimal cookies to improve your experience and understand how visitors use our site. We do not use tracking cookies for advertising. You can disable cookies in your browser settings at any time — this will not affect your ability to contact us or book travel.

7. Contact Us About Privacy

Privacy questions or requests? Contact us directly — we respond promptly.

Scene Travel Booking
1500 N Grant St, Ste R, Denver, CO 80203
Email: [email protected]
Phone: +1 (888) 811-0313

Privacy questions? We'll respond within 1 business day.

+1 (888) 811-0313