Legal

Disclaimer

Honest by Default

We believe in complete transparency. This disclaimer exists to set clear expectations — not to limit your rights. If you ever feel we have fallen short, please call us and we will make it right.

Independent Travel Agency

Scene Travel Booking is an independent travel agency. We are not owned by or affiliated with any airline, hotel chain, cruise line, or travel conglomerate. This independence means we work exclusively for you — our goal is always to find the best option for your needs and budget, not to push any particular supplier.

Pricing & Availability

Travel prices and availability change in real time. Any prices shown on this website are estimates based on recent availability and are provided for general guidance only. Your advisor will always confirm the exact current price before you make any payment. If a price has increased since you first inquired, we will tell you immediately — you are never obligated to proceed.

Refund Policy

We are committed to fair and prompt refunds. Here is what you can expect:

  • Any Scene Travel Booking service fee is fully refundable if you cancel within 24 hours of booking confirmation.
  • For supplier refunds (airlines, hotels, cruise lines), we will process your refund as quickly as the supplier allows — typically 7–21 business days.
  • If a supplier cancels your booking for any reason, you are entitled to a full refund of all amounts paid. We will pursue this on your behalf.
  • In cases of force majeure (natural disasters, government travel bans, pandemics), we will advocate aggressively for full refunds or travel credits on your behalf.
  • We will always clearly explain refund eligibility before you book — if a fare is non-refundable, you will know before you pay.

Travel Information

We provide destination information, visa guidance, and travel tips as a helpful service. While we strive for accuracy, travel requirements (visas, health documentation, entry rules) can change quickly. We recommend verifying critical requirements with official government sources before travel. If you are unsure about anything, ask your advisor — we are happy to help you research.

Travel Insurance Recommendation

We strongly recommend travel insurance for every trip. A good policy protects you against cancellations, medical emergencies abroad, lost baggage, and travel delays. Ask your advisor — we can help you find coverage that fits your trip. The cost of insurance is small compared to the peace of mind it provides.

Brand Independence

"Scene Travel Booking" is a brand operated by Rise Ai Inc. We are an independent company and are not affiliated with any loyalty program, entertainment brand, or other entity with a similar name. Any resemblance to other brands is unintentional.

Contact Us

If you have any concerns or questions, please reach out — we are here to help.

Scene Travel Booking
1500 N Grant St, Ste R, Denver, CO 80203
Phone: +1 (888) 811-0313
Email: [email protected]

Questions or concerns? We're always here to help.

+1 (888) 811-0313